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GDPR Policy

GDPR and Data Protection.

From May 2018 Europe’s data protection rules will undergo their biggest changes in two decades. Since they were created in the 1990s, the amount of digital information we create, capture, and store has vastly increased. Simply put, the old regime was no longer fit for purpose.

The solution is the mutually agreed European General Data Protection Regulation (GDPR), which will come into force on May 25th, 2018 and become part of UK Law. It will change how businesses and public-sector organizations can handle the information of customers.

GDPR means that we at The London Lingual Orthodontic Clinic will be more accountable for the handling of people’s personal information and as such we have updated our data protection policies.

Data Protection Code of Practice

Our data protection code of practice lays out our procedures that ensure The London Lingual Orthodontic Clinic and our employees comply with The Data Protection Law, 2001 and The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679)

What personal data do we hold?

To provide patients with a high standard of dental care and attention, we need to hold their personal information. This personal data can include:

Why do we hold information about you?

We need to keep comprehensive and accurate personal data about patients to provide you with safe and appropriate dental care. We will ask you yearly to update your medical history and contact details. 

Retaining information

We will retain your dental records and orthodontic study models while you are a practice patient and after you cease to be a patient, for at least eleven years, or for children until age 25, whichever is the longer.

Security of information

Personal data about you is held in the practice’s computer system and/or in a locked manual filing system. The information is only accessible to authorized team members. Our computer system has secure audit trails and we back up information routinely.

Disclosure of information

To provide the proper and safe dental care we may need to disclose personal  information about you to:

Disclosure will take place on a ‘need-to-know’ basis. Only those individuals/organizations who need to know to provide care for you will be given the information.

In very limited circumstances or when required by law or a court order, personal data may have to be disclosed to a third party not connected with your health care. In all other situations, disclosure that is not covered by this Code of Practice will only occur when we have your specific consent. Where possible you will be informed of these requests for disclosure.

Access to your records

You have the right of access to the data that we hold about you and to receive a copy. Parents may access their child’s records if this is in the child’s best interests and not contrary to a competent child’s wishes. Formal applications for access must be in writing to Dr Chatoo.

If you do not agree

If you do not wish personal data that we hold about you to be disclosed or used in the way that is described in this Code of Practice, please discuss the matter with your dentist. You have the right to object; however, this may affect our ability to provide you with dental care.

 

You have a right to withdraw your consent at any time, however, this will not be retrospective.

Testimonials

Latest news

Keeping our patients and colleagues up to date on all things orthodontic is part of our mission as well as sharing news from the clinic and recipes that work for people in braces. Check out our blog for the latest news.

Patient Stories
26th June 2020

James’ treatment journey: Part two

We caught up with James to see how he has adjusted to life in braces so far and whether the lockdown period has brought about any questions or concerns for the duration of his treatment.

News
9th June 2020

Dr Chatoo invited back to LBC Radio news

Asif was invited back onto LBC Radio to talk about the new measures put in place as we reopen the clinic.

For Patients
4th June 2020

Your first appointment post-lockdown

Please read these important steps you should take before your appointment, as well as some other essential new clinical procedures.

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